Discipline, Amnesty & Restoration, Grievance Procedures

Each student is responsible for the policies and regulations in both the catalog and the student handbook.

Disciplinary Procedures

The Board of Trustees has established the following disciplinary regulations and administrative procedures at ORU:
  1. All rules and regulations adopted by the ORU are subject to the Honor Code.
  2. Any violation of the Honor Code in its written form, its principles or its spirit is dealt with accordingly.
  3. Reports of student conduct, either at the undergraduate or graduate level, that is offensive, unacceptable, destructive, and in violation of ORU regulations are made to the office of the appropriate Dean (Dean of Student Development or Graduate School Director of Student Development or the equivalent director of student development in a college’s graduate school).
  4. The Dean reviews the nature of the complaint and has the responsibility for setting up a meeting with the student.
  5. Any student who fails to meet with appropriate Dean when requested may be withdrawn from classes.
  6. In respect to disciplinary proceedings, a student’s overall student record history may be considered in the discipline process.
  7. The student involved is expected to cooperate in collecting and interpreting information regarding the complaint.
  8. The Dean will attempt to structure the procedure so as to facilitate a reliable determination of the truth and be fair and reasonable. ORU’s policies concerning student behavior are intended to be developmental and not punitive. This approach emphasizes assisting each student to understand and accept responsibility for his or her behavior as a student of ORU. The interests of both the student and ORU are taken into account in deciding the proper discipline.
  9. When the Dean has completed the review, he or she has the authority to impose the appropriate discipline. The Dean will notify the student in a timely fashion of the decision.
  10. If the situation necessitates, the Dean has the authority to make an interim disciplinary decision before a final decision is rendered.
  11. Actions taken to address deemed violations of ORU regulations may include one or a combination of the following:
    • Reprimand
    • Specified Restrictions or Penalties (including monetary fines).
    • Development Accountability – When a student is placed on development accountability, his or her records are placed on a disciplinary hold and parents of dependent students are notified. A second conduct violation results in disciplinary action on both charges. A student placed on disciplinary accountability may be removed from an office or position held on campus.
    • Suspension - A student may be suspended from the ORU for a definite or indefinite time or subject to certain conditions. A student may apply for readmission no sooner than 12 months from the date of suspension, and a suspension hold is placed on the student’s transcript.
    • Expulsion - If a student is expelled from the ORU, he or she is not normally allowed to reenter the ORU. Record of expulsion becomes a part of the student’s permanent record in the office of the Registrar.
    • ORU’s Refund Schedule will be applied.
  12. Disciplinary action is recorded as a permanent part of a student’s file, but the disciplinary hold is removed when a student redeems himself or herself
  13. Failure to enforce any ORU policy or rule constitutes a waiver only as to such particular policy or rule and shall not be deemed as a waiver of any other policy or rule.

Amnesty & Restoration Policy

Recognizing the increasing personal, emotional, and spiritual needs of students and endeavoring to create a model for restoration, accountability, and spiritual discipline in a Christian community, Oral Roberts University has established an amnesty and restoration policy. Students who are struggling in areas that may violate the values and principles of Oral Roberts University may receive support and spiritual guidance through the Student Development or the Spiritual Formation departments by requesting amnesty and seeking restoration.

The amnesty and restoration policy does not exempt students from the policies of the university,nor does it condone behavior that is immoral, criminal, or unethical. It allows the university to hold students accountable for their behavior through a holistic developmental process. Amnesty requests may not be initiated once disciplinary procedures have begun in response to inappropriate behavior or a violation of the values and principles outlined in the University Code of Conduct. Nothing in this policy shall prevent an individual who is obligated by federal, state, or local law, or University policy, practice, or procedure, from reporting, charging, or taking other action related to the criminal or other reportable conduct of any student.

This policy does not grant amnesty for criminal, civil, or legal consequences for violations of federal, state or local law. Follow-up evaluations and counseling are fundamental components of the amnesty and restoration process and amnesty granted is typically conditioned on the student’s completion
of appropriate counseling and treatment (if recommended). Failure to complete any evaluation, counseling, or treatment can result in the imposition of disciplinary sanctions outlined in the ORU Student Handbook.

Records of all requests for assistance under this policy shall be maintained by The Student Development department and shall not be noted in the student’s official record.

Non-Academic Grievance Procedure

The grievance procedure is designed to supplement the informal departmental means of resolving student problems or complaints in regard to discrimination based on race, color, national or ethnic origin, sex, age, disability or status as a veteran. If a student has a grievance, he or she should take the following steps:

  1. Should the student believe the discipline unfair, he or she has the right to seek an administrative review with the Vice President for Student Life within seven working days of the initial Dean’s decision.
  2. Ultimately, the student may request a hearing with the ORU Disciplinary/Academic Grievance Committee (“Committee”). Approval for such a hearing is granted at the discretion of the Vice President for Student Life.
  3. The Committee is composed of the Vice President for Student Life (chair), a faculty representative, the Dean of Spiritual Formation, the Provost (or designee), and the President’s designee. Composition of the Committee may be altered on a case-by-case basis in the best interest of either ORU or the student.
  4. In a hearing before this Committee, the student may appear personally. The student has a right to be informed of the nature of the allegations, charges or reports being brought against him or her; to present testimony with respect to the complaint; to be notified of decisions reached by the committee within two weeks of the hearing.
  5. The decision reached by the Committee is final.


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Appeal Beyond ORU

If a complaint/grievance is associated with the ORU’s compliance with academic program quality and accrediting standards, the Higher Learning Commission is the agency that accredits Oral Roberts ORU’s academic programs. Therefore, if your complaint/grievance remains unsolved after exhausting all of above stated processes & procedures, you may present your complaint to the Higher Learning Commission.

Higher Learning Commission
230 South LaSalle Street
Suite 7-500
Chicago, IL 60604
Inquiry@hlccommission.org
1-800-621-7440


Federal regulations require the States to provide students the ability to file complaints against educational institutions located in their state. Listed below are the states where the ORU maintains a Title IV approved site and contact information for the filing of a complaint. The ORU encourages all students to first use all available grievance procedures provided by the institution before pursuing a complaint with a state agency:


Oklahoma State Regents for Higher Education.
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
405.225.9100
http://www.okhighered.org/


For online students taken classes offered by the ORU, individual state complaint procedures are available here.

Student Academic Grievance Procedure

Oral Roberts University is committed to providing an environment in which its faculty, staff, students, administrators, and other constituents are treated fairly with courtesy, respect, and dignity.

Oral Roberts University seeks to exist as a Christian university community. Communication in which there is Christian respect for individuals and groups that comprise this community is the basic ingredient of developing this relationship.

The University is made up of many interpersonal relationships involving students, faculty, and administration, as well as others who do not participate directly in the campus life of the University. In accordance with Matthew 18:15, it is the Christian’s responsibility in areas of personal grievances, as distinguished from policy or principle, to first discuss his or her grievances with the other party in the dispute in private. The University will adhere to this responsibility in resolving grievances, except where the grievance involves allegations of wrongful actions that are sensitive in nature (such as allegations of sexual harassment, sexual discrimination, or physical or emotional abuse) where the student would feel threatened discussing his or her grievance with the other party in the dispute in private. In such instances, the process should be initiated by the student by taking the grievance to the immediate supervisor of the other party in the dispute, in accordance with the processes enumerated below.

The following procedures enumerate Oral Roberts University’s means of resolving a student’s justifiable cause for grievance. Justifiable cause for grievance shall be defined as any act that, in the opinion of the student, adversely affects the student, causing an uncomfortable situation or complaint and calls for action, and is perceived as capricious, prejudicial, or arbitrary action on the part of any university faculty, staff member, administrator or student; or any arbitrary or unfair imposition of sanction or policy that undermines and detracts from the student’s educational experience, effectively denying the student equal and fair access to the institution’s resources and opportunities. It should be noted that the University is requiring the grievance process to proceed through the appropriate chain-of-command. In this regard, if a grievance originates at a higher level (i.e., with a chair or other administrator) and the private Matthew 18:15 one-on-one process has not resulted in a satisfactory resolution, the grievance process shall continue at the supervisory level just above the party involved in the grievance, in accordance with the processes enumerated below.

Grievances shall be presented and processed in a timely manner and moved toward closure with appropriate balance of deliberation and speed. Academic grievances must be submitted within 90 days of the complaint. During the regular semesters, the appeal will normally be brought under review by the relevant party within two (2) weeks of its receipt. The process will then move forward to the final decision as rapidly as is reasonably possible. During times between regular semesters (summer, January), review of the appeal may be delayed until the relevant people are available.

A. Grievance Based on Faculty Member’s Academic Decision

1Step 1: Consultation with Faculty Member
A student with an academic grievance against a faculty member shall meet with the faculty member and present the grievance, verbally or in writing. Both student and faculty member shall make a “good faith” effort to resolve the grievance. Most cases will be resolved at this level.
2Step 2: Appeal to the Chair of the Academic Department
If the grievance is unresolved at the faculty level (Step 1), the student may present a written grievance to the Chair of the Academic Department in which the faculty teaches or in which the course is offered. The Department Chair will contact the student and the faculty member, or others, to gather information regarding the merits of the appeal. The Chair meets with both parties in an attempt to resolve the issue. The Department Chair provides his or her written response to the student and others as appropriate.
3Step 3: Appeal to the Dean of the College
If the grievance is unresolved at the Department Chair level (Step 2), the student may present his or her grievance to the Dean of the College. The Dean shall collect more material as necessary and continue the process of seeking an informal resolution. The Dean may convene an advisory committee to review and make recommendations to the Dean. The Dean provides his or her written response to the student and others as appropriate.
4Step 4: Request to Provost for Administrative Review
Should the student believe the Dean’s decision to be contrary to ORU policy, procedure or applicable standards, he or she has the right to seek an Administrative Review by the Provost. The Provost may convene an advisory committee to review and make recommendations to the Provost. The Provost shall provide a written response to the student and others as appropriate.
5Step 5: Request Hearing with the ORU Student Disciplinary/Academic Grievance Committee.
Ultimately, the student may submit to the Provost a written request for a hearing with the ORU Student Disciplinary/Academic Grievance Committee (“Committee’). Approval for such a hearing is granted at the discretion of the Provost. For academic appeal matters, the Committee is composed of the Provost or designee as Chair, a faculty representative, the Vice President for Student Life, the Dean of Spiritual Formation, and ORU President or designee. The student may be present during portions of the hearing by the Committee and has the right to present testimony regarding the grievance. The student may be accompanied by an advocate but may not be represented by legal counsel. The Committee will submit a written response to the student and others as appropriate. The decision by the Committee is final.

B. Appeal of Academic Decision by a Department

1Step 1: Appeal to the Department Chair or Graduate School Associate Dean
If a student desires to appeal a decision of an academic department or graduate school, he or she first submits a written appeal to the Department Chair. If a committee within the department made the original decision, the Department Chair or Graduate School Associate Dean will forward the appeal to the committee. The chair of committee will contact the student to discuss the student’s concerns and the relevant departmental or graduate school policies and procedures. In most cases, the issue will be resolved at this level.
2Step 2: Appeal to the Dean of the College
If the issue is not resolved at the department or graduate school level (Step 1), the student may submit the written appeal to the college dean. The Dean will consult with the Department Chair or Graduate School Associate Dean, contact the relevant parties, and gather pertinent information. The Dean may convene an advisory committee to review and make recommendations to the Dean. The Dean will provide a written response to the student and others as appropriate.
3Step 3: Request to Provost for Administrative Review
Should the student believe the academic decision to be contrary to ORU policies or procedure, he or she has the right to seek an Administrative Review by the Provost. The Provost may convene an advisory committee to review and make recommendations to the Provost. The Provost shall provide written response to the student, the Department Chair or Graduate School Associate Dean, and the College Dean.
4Step 4: Request Hearing with the ORU Student Disciplinary/Academic Grievance.
Ultimately, the student may submit a written request for a hearing with the Committee. Approval for such a hearing is granted at the discretion of the Provost. The student may be present during portions of the hearing by the Committee and has the right to present testimony regarding the grievance. The student may be accompanied by an advocate but may not be represented by legal counsel. The Committee will submit written response to the student and others as appropriate. The decision by the Committee is final.

C. Appeal of Academic Decision by a College

1Step 1: Appeal to the Dean
If a student desires to appeal a decision of a college, he or she first submits a written appeal to the Dean. If a committee within the college made the original decision, the Dean will forward the appeal to the committee. The chair of committee will contact the student to discuss the student’s concerns and the relevant college policies and procedures. In most cases, the issue will be resolved at this level. The chair of the committee will submit a written report to the Dean. The Dean may convene an advisory committee to review and make recommendations to the Dean. The Dean will contact relevant parties, gather information, and provide a written response to the student.
2Step 2: Request to Provost for Administrative Review
Should the student believe the academic decision to be contrary to ORU policy or procedure, he or she has the right to seek an Administrative Review by the Provost. The Provost may convene an advisory committee to review and make recommendations to the Provost. The Provost shall provide written response to the student and others as appropriate.
3Step 3: Request Hearing with the Student Disciplinary/Academic Grievance Committee.
Ultimately, the student may submit a written request for a hearing with the Committee. Approval for such a hearing is granted at the discretion of the Provost. The student may be present at portions of the hearing by the Committee and has the right to present testimony regarding the grievance. The student may be accompanied by an advocate but may not be represented by legal counsel. The Committee will submit written response to the student and others as appropriate. The decision by the Committee is final.