Student Services & Resources

Academic Peer Advisor
Each residence hall wing or floor has a peer advisor who assists students with academic matters such as studying, writing papers, tutoring and scheduling classes. Academic Peer Advisors (APAs) are well-trained to know where students can get the assistance they need. The APA program is kept informed concerning all registration and academic deadlines and processes; these announcements are made in regularly scheduled community meetings and through the Academic Edge by the peer advisor.

The APAs are also involved in two major tutoring programs. The first one is the One-2-One Tutoring program, which will pair a student struggling in a subject with an APA who has either taken that subject or is majoring in that subject. The second is the Link, a program in which APAs will conduct study groups on designated subjects. All are welcome. Each week consists of different subjects.

This is a student leader position that students apply for starting in the fall semester. The Director of the APA Program in the Office of Student Resources reviews applications, and interviews take place before APAs are selected and assigned to wings.

The APA program is designed to encourage group study in the residence halls, to foster improved study habits and to act as a “student-help-student” tutoring program. For more information, contact the Office of Student Resources at 918.495.7018.
Aerobics Center
Everyone using the Aerobics Center is required to check in with the front desk (located at the Northwest corner) with their valid ORU-issued ID, which must be available upon request. Entry at any other door is prohibited except for those with card access to the handicapped accessible entrance. Access is limited to ORU students, faculty, staff, alumni and spouses. Alumni and alumni spouse access cards may be purchased at the alumni office. All other spouse ID’s may be purchased at the Eagle Card center. ORU students, faculty, staff and alumni may purchase a guest pass for their friends or family at the Aerobics Center front desk. Friday evening from 5:30 to 8:30 and Saturday from 12:00 to 4:00 p.m. are designated as Family Time. During this time, ORU card holders may invite their immediate family members to join them in the use of the facility. All family members and guests must have completed release/waivers on file (ID REQUIRED) and must be accompanied by their host at all times. For more information on Aerobics Center policies and age requirements, please visit aerobics.oru.edu.

Regular operating hours are as follows:
Monday-6:00 a.m. to 11:00 p.m.
Tuesday-Friday-6:00 a.m. to midnight
Saturday-10:00 a.m. to midnight
Sunday-2:00 p.m. to 6:00 p.m.


Summer Hours are as follows:
Monday-Friday-6:00 a.m. to 9:00 p.m.
Saturday-10:00 a.m. to 9:00 p.m.
Sunday-2:00 p.m. to 6:00 p.m.


Hours may vary during breaks and holidays. Pool and free weight room hours will be posted each semester so as not to conflict with class schedules. For more information, please visit aerobics.oru.edu or call 918.495.6829.
ATMs
ATMs are located in the Mabee Center North Lobby and the LRC lobby on the 3rd floor. The ATM may have a nominal charge for those using debit cards from banks other than those operating the machines. Please note that an ATM is provided as a service, and it is not intended as a recommendation of specific banking institutions.
Career Services
This department provides assessment resources for academic and career direction as well as information about off-campus internships and jobs. Freshmen and sophomores are assisted with career direction and degree selection, and junior, seniors, grad students and alumni are assisted with all elements of finding employment and strategies for career success. Contact them if you need help with a résumé or job search strategies.

This department networks with potential employers to bring them on campus for interviews and career events as well as enable them to post jobs online and search ORU résumés through the Golden Hire Network. Students should also create a profile within the University’s Golden Hire Network (online job database) found at www.orugoldenhire.com in order to gain access to volunteer, internship and part-time or full-time employment opportunities. The Career Services Web site is a great resource for many things career related.

Please note: All new students are urged to establish a placement file with Career Services and complete a career assessment during the first semester. (The placement file is required if students plan to eventually seek faculty recommendations or job referrals.)
Men’s and Women’s Chaplains
The Men’s and Women’s Chaplains are responsible for overseeing the spiritual health of the male and female students at Oral Roberst University as part of the Spiritual Formation and Student Development Departments. This is accomplished primarily through the Chaplain Leadership Program, which consists of head chaplains, floor chaplains and Graduate/ Commuter Chaplains. Other venues used to facilitate spiritual growth are structured leadership accountability, leadership training, retreats, various mentoring groups, Bible studies, individual meetings and prayer with students, and group prayer meetings. They also work very closely with the Dean of Student Development or Associate Dean of Student Development in support of the Resident Advisor Program and spiritual accountability for students. In addition to directing the Chaplain Leadership Program, the Men’s and Women’s Chaplains oversee the ORU Prayer Movement, Prayer Vigils, Prayer Room, and Prayer Tower Student Workers. They report to the Dean of Spiritual Formation and meet weekly with him for accountability and are involved in department team meetings, prayer and several oversight committees.
Check Cashing
Students may cash checks at the tellers’ counter in Student Accounts (GC—2.5 West). Students must present a valid ID in order to cash a check. Checks may be cashed during regular office hours, Monday through Friday. A $1 fee is charged to cash a check in Student Accounts, and the amount of the personal check is not to exceed $50. If a student wishes to cash a work-study check, the amount of the check is not to exceed $150.
Commuter Lounge
A special lounge for commuters is located on the second floor of the LRC. Lockers for commuter students’ personal belongings are located outside the lounge and can be rented through Student Association’s Commuter Chairperson. For more information, call 918.495.6334.
Dean of Student Development / Associate Dean of Student Development
The Dean of Student Development and Associate Dean of Student Development provides leadership and addresses the needs of our undergraduate population. The department strives to help students achieve their potential through support, encouragement and daily accountability. The Deans are assisted by Residence Hall Directors. Services available to ORU students through this office include intervention-counseling, conflict mediation and policy appeals. Appointments may be made by calling 918.495.7707.
The Dean of Spiritual Formation Office
This office provides opportunities for students to grow spiritually and mature into whole persons who are able to effectively impact their generation. The major objectives of this office are to help students understand how a Christian worldview impacts their lives and the necessity of making decioions from a biblical perspective. This office also provides nunerous opportunities for students to particiapte in activities that promote their spiritual growth. These may include participation in wing devotions, mentoring groups, worship experiences including chapel and campus worship, Bible studies, and prayer and fasting days. Ultimately, the goal of this office is to reveal to students the value of participating in these activities can have on their lives after leaving ORU.
Eagle Card
Each new student is given a photo ID card known as an Eagle Card, which is used for on- and off-campus dining services, purchases at the University Store, ORU Business Center, Campus Post Office, Student Health, laundry, and vending. It also is a library card and gives access to various buildings on campus and athletic events. This card should be carried at all times. A student who loses his or her ID card must go to the Eagle Card Center and pay $20 to have the card replaced.
Employment
Opportunities for employment exist on campus as well as off campus in the Tulsa community. Students desiring to pursue on-campus Work Study or off-campus opportunities should visit www.orugoldenhire.com.

Students who are awarded federal Work Study are not guaranteed an on-campus job but are granted priority in interviewing for job openings on campus. Students wishing to participate in the America Reads tutor program must also qualify for federal Work Study. On-campus jobs are also available with Sodexo, the University food service provider. Students may contact Sodexo directly to apply for a job with them.
Financial Aid
The Financial Aid Office helps students and their families explore the various financing options available to assist students in reaching their educational goals. Funding is provided through federal, state and institutional aid programs, and usually is in the form of Grants/Scholarships, Loans and Work Study opportunities. The Free Application for Federal Student Aid (FAFSA) is filed annually and is the basis for determining eligibility for many of the aid programs. Students are encouraged to apply early. Students may be required to provide additional documentation to verify the accuracy of their aid applications. If requested, these verification measures will need to be completed prior to receiving any aid offered. The Financial Aid Office communicates with students through ORU email, permanent home phone number and mailing address, and by text message if students have an active cell phone number. Our Student Service Group is available to answer questions at 918.495.6510, or you may send an email to studentservicegroup@oru.edu.
First Aid
Emergency first aid is available though Student Health Services at 918.495.6341 during regular hours (8:00 a.m. to 4:30 p.m., Monday through Friday, closed for lunch from 11:30-12:30). Emergencies after regular hours are handled with the assistance of the Residence Hall Director and DPSS (call 918.495.7750).
Health Insurance
All full-time students are required to carry health insurance available at their expense through a university-endorsed program, unless the student verifies proof of coverage under a private or parent’s plan. Students who withdraw from Oral Roberts University within 30 days of the start of the semester are cancelled from the plan.

  • Proof of insurance coverage is required before enrollment is complete each semester.
  • Parents or other responsible persons will be notified when a student is seriously ill or injured.
Hospitalization may be arranged under the care of a physician. If the student is not covered by the student medical insurance plan, the cost of hospitalization or any consultation with physicians is the financial responsibility of the student.
Health Requirements
A Medical History and Physical Exam form is sent to each accepted student. It is the student’s responsibility to complete the form in cooperation with his or her physician. The immunization form is a part of the medical history form and is to be completed by the student’s physician. Copies of immunization records and the ORU Medical Assessment should be sent to ORU Student Health Clinic, 7777 S. Lewis Ave., Tulsa, OK 74171 or faxed to 918.495.6274.

If this form is not completed prior to the student’s matriculation to ORU, it must be done by a Tulsa physician at the student’s expense.
Health Services
The Student Health Services clinic is open throughout the year, Monday-Friday, 8:00 a.m. to 4:30 p.m. A nurse is available during normal business hours. A physician or a physician’s assistant is available Mondays and Fridays from 8:00 a.m. to 11:00 a.m. and Tuesdays, Wednesdays and Thursdays from 1:00 p.m. to 4:00 p.m. during the fall and spring semesters. Visit studenthealth.oru.edu for more information.

All ORU students are eligible for care at Student Health Services. Students will have Student Health Services fees assessed and charged to their student accounts each semester. Should an illness require referral to a physician, laboratory or x-ray facility, the student and/or the student’s insurance company must handle any related expenses. Student Health Services will assist with referrals if necessary and may verify that this relationship has been established and is being continued. Our clinic provides general medical care for minor acute illnesses. Student Health Services has limited lab and evaluation ability. If further evaluation is needed, patients/students may be referred to another physician or facility. It is the patient’s responsibility to follow up with Student Health Services and/or with the facility or physician of their choice. For chronic care conditions, patients must maintain an ongoing relationship with a primary care physician.

Students are seen on a first-come, first-served basis at Student Health. There is no fee for physician visits. Student Health accepts cash, checks, credit/debit cards, Eagle Bucks, or students may bill charges to their student account for medicines, some immunizations, TB testing and other lab and testing fees. In case of illness or accident, the University is authorized by the student or guardian to take whatever action the university deems necessary for the health and welfare of the student, including hospitalization.

Student Health Services does not issue excuses from class for illness or injury. We will provide documentation of clinic visits. It is at the professor’s discretion whether or not to accept this documentation as an excuse from class. All Student Health Services records are considered privileged information and are strictly confidential. When a student is too ill to go to the cafeteria, meals may be brought to his or her residence hall room by “sick tray” permits. These must be obtained from the Residence Hall Director.

ORU is committed to combining prayer and medicine as the best means of maintaining and regaining health. One is not substituted for the other, but they are used synergistically.

For after hours and weekends, there are several emergency clinics located near ORU. Physician care is also available at St. John’s/Family Medical Care located at 81st and Memorial.
Housing Director
The Housing Director has the unique function of providing room assignments for all residential students, facilitating check-in and check-out and facilitating room changes. Housing is also responsible for managing a support staff who provides maintenance assistance and 24-hour front desk coverage for all residence halls.
Internet
The ORU computer network is available to all students. Please refer to Internet under University Regulations for computer policy information.
  1. In order to get onto the University network, a computer must have ethernet or wireless access. Most current computers will already have this option. Students will also need a network cable that will allow ethernet connection to the network. Network cables may also be purchased from the University Store on the 3rd Floor.
  2. If you do not have your email information from the account that you set up during the registration process, you can log onto vision.oru.edu and click on personal Information” to create/update your email address. If you have problems with your account or password, you can call the Student IT Help Desk at 918.495.6321 or visit the Student IT Help Desk/ Academic Computer Lab (GC 2A01) where further assistance can be provided.
  3. The IT Department does not work on students’ computers. Students are responsible for maintaining their own equipment. For computer-related questions, a student technology service desk is available every day. Service desk hours vary; for more information call 918.495.6321 or email >iservices@oru.edu.
Laundry
Laundry facilities are located in each residence hall and are Eagle Card or coin-operated.

Students must provide their own laundry supplies (soaps, bleach, softeners, etc.), which may be purchased at the University Store. These commercial-type machines are serviced on a regular basis. The University does not accept responsibility for damage to personal belongings laundered in the coin-operated facilities.
Library
The ORU library, located on the fourth and fifth floors of the LRC, holds over 500,000 items including printed books, microforms and audio-visual materials. The library’s materials are arranged by the Library of Congress Classification System. The library web site (library.oru.edu) provides access to the online catalog as well as to over 90 online periodical databases and reference works, including 55,000 eBooks, 34,000 electronic journals and magazines, of which 20,000 are unique titles. Remote access to electronic databases is available to current students via a login.

Click Here To Learn More
Lost and Found
Lost and found items should be taken to DPSS as soon as possible (open 24 hours). Items may be claimed at the office between 8:00 a.m. and 5:00 p.m., Monday through Friday or by calling 918.495.6184. Lost and found items are held for 60 days and then given to charity. Items lost at the Mabee Center may be claimed at the Mabee Center Business Office.
Mabee Center Events and Tickets
The Mabee Center Ticket Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m. Tickets for all ORU-sponsored sports events are on sale at the ticket office during these hours.

Advance tickets for events held in the Mabee Center are available at the Mabee Center Ticket Office (918.495.6000) or at mabeecenter.com or 1.800.678.1353. Information about upcoming events and special offers are available by calling 918.495.6000 or online at mabeecenter.com.

ORU students are admitted to home basketball and baseball games by presenting their Eagle Cards; they do not need a ticket. Students sit in a designated area, on a first-come, first-served basis.
Meal Plans and Dining Services
A meal plan is required for all resident students. Students can select from several options to fit their specific needs. The Eagle Card (student ID) is the student’s meal card and must be presented to the cashiers at each meal. Meals are served in the dining room located on the second floor of the Hamill Student Center. If residential students choose to dine at other Sodexo dining facilities besides the cafeteria, they may use their Sodexo Bucks at those locations. The meal plan is not valid during official University breaks, vacations or holidays; however, Sodexo Bucks and Eagle Bucks can be used during fall and spring breaks. A replacement ID is obtained from the Eagle Card Center.

Click Here To Learn More
Newspapers
Newspaper boxes for the ORU campus newspaper, The Oracle, are located at various points around campus.
Notary Public
Notary public services are available in the Undergraduate Business Office (918.495.6555).
Office of Student Development
It is the objective of this office to help foster an atmosphere that will be in harmony with the purpose of Oral Roberts University and to assist students in internalizing the whole person concept as a lifestyle. This emphasis is supported by the Honor Code which reveals the practical reality of the whole person concept and through effective communication and personal demonstration of the lifestyle by the Student Development staff as a whole.
Office of Student Resources
The primary purpose of Student Resources is to advise all new students, all freshmen exploratory majors and students admitted on the Bridge program. The staff of Student Resources will advise each student according to their chosen major and assist them in the creation of their first semester course schedule. After the student arrives on campus, continued advisement will be turned over to the student’s major department. Advisement will continue from the Office of Student Resources for exploratory students until a major has been selected. Advisement from Student Resources for Bridge students will continue until the student has completed the program.
Office of Student Resources / Disability Services
Purpose Statement — It is the purpose of Oral Roberts University to promote the general welfare of all students including those with disabilities as shown by the following:
  • Ensuring, to the extent reasonably possible, that individual rights are protected
  • Ensuring requirements for health and safety needs are met
  • Providing for regular evaluation of current needs, whether services are necessary now or will be necessary in the near future
  • Allowing for flexibility/accommodations that may be required on a case-by-case basis
  • Assuring the individual is living in the least restrictive environment for personal needs with reference to physical/health restrictions and habits and/or idiosyncrasies
  • Providing written deposition of how structured services are provided to the individual and/ or corporately, with regular updates of any new facilitation provided. (This information may be obtained through the Office of Student Resources, the Student Handbook and the Americans with Disabilities Manual, which is located in the Reference Room of the ORU library.)
  • Qualifying, by written agreement between the University and the student, the full range of reasonable accommodations by each party
ORU does not discriminate against qualified students with differing abilities in admission or access to its programs and activities. Students with mobility, hearing, speaking, seeing or other documented differences are served according to their needs. University personnel are aware of the kinds of problems students with differences may face and are eager to help solve them. University facilities and services are available and accessible to students with physical and specific learning differences.

The Office of Student Resources provides orientation information concerning campus accessibility and makes any necessary modifications to classrooms and residence facilities. Other services such as note-taking, test-taking and interpreting for the hearing impaired are arranged and provided as the student requires. Assistance may be obtained by calling 918.495.7018.
ORU Business Center
The ORU Business Center is located on the second floor of the LRC. They produce a highly professional quality of copies and provide a variety of services, including color copies, binding, lamination and transparencies. Copy Services also has the capability to copy from USB memory sticks, CDs, diskettes and email. Document Preparation Services is located next to Copy Services. Their experienced staff will work with you to produce a variety of quality documents, including class assignments, book critiques, resumes, PowerPoint presentations, brochures, newsletters, flyers, charts and more. Reports of all kinds, such as senior papers, theses and dissertations, are proofread. Faxing and scanning services are also available. Cash, check or Eagle Bucks are accepted.
Personal Property Insurance
Since most homeowners’ policies do not cover all of a student’s items, ORU recommends that residential students purchase their own individual property insurance to protect their personal belongings. University insurance does not cover personal property damage resulting from theft, vandalism, unlawful entry, fire, explosion, the elements, water or other causes of damage. Property insurance is available through CSI, an agency that offers several affordable coverage plans. For detailed information go to www.collegestudentinsurance.com or call CSI at 888.411.4911.
Post Office
The Campus Post Office is located in the southwest wing of Ellis Melvin Roberts Hall. Residential students are assigned locked post office boxes for the purpose of receiving mail. It is mandatory that each residential student check their CPO box on a weekly basis. Failure to check the post office regularly could result in missing important University announcements. The university mail of commuter students is sent to their local addresses unless a commuter chooses to rent a post office box at the CPO. Post office window hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Lobby-only hours are Monday through Saturday, 6:00 a.m. to 9:00 p.m. and Sunday from noon to 9:00 p.m. The nearest U.S. Postal Service substation is located at 6910 S. Yorktown (off 69th and S. Lewis), about one mile from campus.
Residence Hall Directors
Adult, full-time staff directors supervise and live in the residence halls. They are responsible for the overall development of students. They are available for counsel and advice and may direct students with problems to other specialists of the university. Each Residence Hall Director has an office located in his or her respective hall. The Residence Hall Director is assisted by all student leaders.
Resident Advisors
A Resident Advisor (RA) lives on each wing or floor of the residence halls. RAs help implement and maintain a residence hall environment that encourages and assists residents in acquiring personal lifestyles and philosophies that are indicative of a strong personal commitment to Jesus Christ. RAs conduct community meetings and health and wellness checks, promote wing activities and assist with health care and emergency needs. Each residence hall also has a Head Resident Advisor (HRA) who oversees all RAs in his or her residence hall and also helps students as needed. Students may apply to become an RA by submitting an application to the Dean of Student Development office.
ROTC
The Air Force ROTC program is a joint venture with Oklahoma State University’s Tulsa branch. To receive credit, the student must enroll at ORU and OSU-Tulsa. The application fee and tuition charges must be paid at OSU-Tulsa. One day a week students will be required to go to OSU/Stillwater for a two-hour lab. Both ORU and OSU transcripts will reflect the enrollment and grade information. For more information, contact the Unit Admissions Officer at OSU Air Force ROTC at 888.768.2678 (toll free) or Dr. Paul Vickery in the ORU History/Humanities/Government Department at 918.495.6078.
Safety and Security
The Department of Public Safety and Security (DPSS) is located on the ground level of the Hamill Student Center. Assistance is available 24 hours a day, seven days a week by calling 918.495.7750. ORU’s security officers are licensed and trained professionals whose purpose is to provide a safe environment for the ORU community.

DPSS issues parking permits and enforces traffic regulations. All thefts, vandalism or accidents should be reported to DPSS immediately. ORU is a private university and requires DPSS to coordinate any notification to the Tulsa Police Department of wrongful acts.

DPSS employs a number of protocols for Emergency Notification, including text messaging. Please visit the ORU Home page link to Current Students and sign up for ORU eAlert.

Disasters, such as fires, should be reported to DPSS immediately. Nuisance telephone calls may be handled by hanging up the receiver, but telephone calls of a threatening nature should be reported to the Residence Hall Director. If suspicious persons are encountered on campus, students should use caution when talking to them.

Any suspicious or questionable circumstance should be reported to DPSS as soon as possible. Timing is essential when investigating a problem. Students should also report any lost or missing valuables to DPSS for documentation (see Lost and Found).

All persons found on campus after curfew will be asked to produce their student ID. Students will be requested to return to their respective residences, and all non-students will be asked to leave the campus.
Student Accounts
Student Accounts serves as the office for collection of all monies on campus. All fees for students including tuition, room and board are paid to the university through Student Accounts. Students may make payments on their accounts:
  • Online using VISION with your MasterCard, VISA or Discover Card or from your ACH checking or savings account
  • By check, cash, money order, credit card or Western Union
A complete record of a student’s financial transaction with ORU is kept on file in this office and may be accessed on VISION. Statements and billings are sent out on a regular basis, and payments are made each semester to Student Accounts. Student employment payroll checks are available in Student Accounts and are distributed according to the payroll distribution schedule or by direct deposit, which may be set up by contacting the Payroll Department at 918.495.7552. Students may also cash personal checks in Student Accounts (see Check Cashing). For information on the University refund policy for dropped classes, please refer to the Payment of Accounts and Refunds section under University Regulations. Direct Deposit is now available for student paychecks, which can be set up easily in Career Services.
Student Service Group
The Student Service Group (SSG) provides customer service for students and parents on behalf of the Financial Aid and Student Account offices. The SSG assists inquirers in matters such as FAFSA filing, institutional aid, student and parent loans and scholarships. They also provide direction for Student Account inquiries, Tuition Management Systems (TMS) payments and loan disbursements.
Student Counseling Services
The professionally trained and licensed counselors of Student Counseling Services provide Christian counseling care for all currently enrolled students. Services include personal counseling, premarital and marriage counseling. Individual and group counseling and informational seminars are provided to help students with personal growth, development, and crisis situations. Typical areas include addictive behavior, depression, stress, personal trauma, and relationship concerns. Referrals to area professionals are provided as needed. Appointments may be made by calling 918.495.6581.
Student Success and Retention
The Office of Student Success and Retention exists to proactively assist students in maximizing their academic success and ORU experience by maintaining an open door policy whereby students feel free to walk in and receive prompt and comprehensive resolution to questions, concerns and needs in areas ranging from academics to campus life. This office also serves as a parent contact and acts as a liaison for parents and students in coordinating with the many excellent resources on campus. Success coaching is available upon request. This office is located in the GC, Room 614. The phone number is 918.495.7650.
Summer Distance Learning
Each summer, ORU offers online courses as a means for students to get caught up on courses or get ahead in their studies. Distance Learning courses offer the advantage of being able to go wherever the student is, whether on a missions trip, back home with friends and family or here in Tulsa. For more information on summer distance learning, please call the ORU Online Campus at 918.495.6989 or stop by the office on LRC-3.
Summer School
ORU offers four three-week sessions of summer school during May, June and July. Students can use this opportunity to complete additional coursework or lighten their academic load for the next fall or spring semester. A complete outline of courses offered, session dates, cost, registration procedures and room/board arrangements is available during the fall and spring semester each year. More information concerning summer school is available from the Registrar or by calling 918.495.6549.
Telephones
There are phones located in each residence hall lobby for emergency use only.
Tickets for Special Events
Many concerts and special events are sponsored through the Student Association and/or Student Activities offices. Tickets for these events may be purchased at the Student Association Office, located on the lower level of the Hamill Student Center. A valid Eagle Card (student ID) is usually required for a discount on tickets or for Student Association special events tickets such as banquets.
Transportation
  • Airport Shuttle — The Student Association runs shuttle vans to and from the airport and bus depots at the beginning and end of each semester, fall break, spring break and Thanksgiving to transport students to their destinations. More information concerning this service is available through the Student Association at 918.495.6334, or visit sa.oru.edu and see “Shuttles” on the left side of the page.
  • Tulsa Transit — Tulsa Transit buses pass in front of the ORU Billy Joe Daugherty Circle every 45 minutes. Students needing transportation to other areas of town can use the metro system but should calculate plenty of time for transferring buses if necessary. A Tulsa Transit schedule is available in the Student Employment office and the Student Association office. On Ozone Alert days, Tulsa Transit offers free rides in order to encourage people not to use personal cars. ORU gives notice via voice mail and signs at the Customer Service Desk when Ozone Alert days are announced.
University Catalog and Student Handbook
Each student should have a copy of the ORU Catalog, which contains information about academic requirements, curricula, fees, etc. Catalogs are available online or at the Office of Undergraduate Admissions in the GC. The Student Handbook may be accessed online at www.oru.edu. EACH STUDENT IS RESPONSIBLE FOR THE POLICIES AND REGULATIONS IN BOTH THE CATALOG AND THE HANDBOOK.
University Store
The University Store is operated by Follett Higher Education Group by contractual arrangement with ORU and is located on the 3rd floor of LRC. The University Store carries a wide selection of merchandise including required textbooks, classroom supplies, art supplies, reference materials, clothing, gifts, music, Bibles, greeting cards, stamps, health sundries, drinks, snacks, electronics and computer supplies.

Students can purchase items in the bookstore using cash, credit card, Follett Bucks, Eagle Bucks or personal check with a valid driver’s license. Students can also order online with a credit card or campus card at oru.bkstr.com. Items ordered online can be picked up at the bookstore or shipped to your door. The University Store has the best selection of used books at reduced prices. Be sure to shop early for used books—they sell quickly. Textbooks are arranged on the shelf by course number. Bring your course schedule with you so we can help you purchase the right books. The amount to budget for books is approximately $650 for a freshman semester, depending on the major.

Students have 5 days from the first day of classes to return books for a full refund with a receipt. After classes start, the time allotted to return any textbook purchase is two days. Students may resell textbooks to the University Store. Selected textbooks are bought from students by the University Store at current market value. Students can present a book for resell at anytime, but the best time to resell your books for the best value is at the end of the semester. Gently used books resell better.

Regular hours of operation are Monday, Tuesday, Wednesday and Friday from 8:00 a.m. to 5:00 p.m., Thursday 8:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m. The store has special hours during registration.
Vending Machines
Vending machines are located in almost every building on campus. These machines are serviced on a regular basis, but occasionally they may malfunction. Students should report malfunctions to at Auxiliary Services (918.495.6970). Change machines are located in the residence halls and are filled on a regular basis. Some vending machines accept Eagle Bucks.

Vending equipment is to be treated with the same care and respect given any other university property. Misuse or abuse of machines will result in disciplinary action. Comments concerning the University vending service should be sent to Auxiliary Services.
Whole Person Assessment (WPA)
WPA is a set of composite scores that reflects direct learning performance on the ORU learning outcomes. The summary figures for each learning outcome are an average of the WPA results from the assignments designed to measure different aspects of each outcome (Spiritually Alive, Intellectually Alert, Physically Disciplined, Socially Adept and Professionally Competent). Students can access their WPA scores in the same manner they access grades online on VISION. In addition to providing evidence of student growth, the WPA process provides feedback for student reflection for self-improvement as well as valuable information for university program improvement.

All entering students are required to compile and maintain a WPA in an ePortfolio that contains pieces of evidence (called artifacts) to document student growth. ePortfolio artifacts include items such as supporting documents, evaluations, recommendations, samples of written work (e.g., term papers, research projects, reflection papers, essays), video clips of presentations, test scores and evidence of creativity, performance and extracurricular activities. GEN 099 introduces undergraduate students to ORU learning outcomes, the University’s philosophy of assessment, skills and strengths assessment relating to career. Students who have won Whole Person Scholarships are required to mainting the following WPA scores and grade point averages, which are verified at the end of the spring semester.

  • Scholarships up to $15,000: WPA 3.0; GPA 2.5
  • Scholarships greater than $15,000: WPA 3.5, GPA 3.0

Library Services & Resources

  • Students check out and return library materials at the Circulation/Reserve Desk, which is on the fourth floor of the LRC. Nonreserve materials may also be returned at a book drop located on the third floor at the Customer Service Desk. Reserve items—books and other materials placed on restricted circulation by faculty—are searchable in the library catalog under the instructor’s name.
  • Students may request materials not held by the ORU library using Interlibrary Loan request forms, which are available on the library webpage as well as linked within databases. Please allow two weeks for ILL materials to arrive. When notified that a requested item is available, students pick it up at the Circulation/Reserve Desk. For more information, see library.oru.edu/interlibrary_loan.php.
  • The Library Information Commons (LINC), the glass-partitioned area accessible from both the LRC and the GC on the fourth floor, houses the Reference collection, the Electronic Resources Center, the 50 Periodicals Collection, the Library Instructional Lab and four group study rooms.
  • The Reference Desk is staffed by librarians who, along with work-study aides, provide individual assistance with research questions and assist with access and use of electronic resources and periodicals. The non-circulating reference collection provides a concentration of key resources selected to provide essential background information from which more extensive research may be launched. Special assistance is available for distance learners. For more information, see library.oru.edu/distance_learner_services.
  • The Electronic Resources Center (ERC), immediately adjacent to the reference area, contains networked computers for accessing the Internet and the library’s electronic resources as well as networked printers and photocopiers. To facilitate the use of student laptops, wireless access and Ethernet jacks are available throughout the library.
  • The Periodicals area, which is located in the room next to the GC entry, contains a collection of current journals and magazines organized in alphabetical order. Older volumes are available in bound paper, microform or CD-ROM formats and arranged by call number. Except those in the B classification, bound volumes published prior to 1979 are housed in the main collection on the fifth floor. Students may read, print or digitize microform using the reader-printer-scanner provided. To search periodical titles, go to the A-Z Journals List (located on the library Web site), which links to the electronic full text when available as well as to catalog records of those in paper and other formats.
  • In the Library Instructional Lab located at the back of the Periodicals area, librarians offer bibliographic instruction classes, workshops, presentations and one-on-one instruction to students and faculty on how to access and use information resources. The state-of-the-art lab is equipped with 30 computers for students, a laptop for the instructor, an LCD projector, a sound system and software that facilitates integrated digital classroom presentations. Library orientation, specialized tours and class instruction are given at the request of the faculty. Other forms of instruction include research guides available 24/7 on the library web site.
  • The Curriculum Media Center (CMC) on the fifth floor contains a children’s literature collection, media for grades K-12, audiovisuals and other materials used for curriculum development. It primarily serves students and faculty in the School of Education.
  • The Music Listening Room, located in Timko-Barton Hall, contains a collection of primarily non-circulating materials including records, tapes, compact discs and scores. Music majors are given priority for using these resources.
  • The Theology Library, which is integrated into the main collection, includes materials primarily in the BL–BX classification range. Also included are three closed collections that may be viewed by special request: the Elmar Camillo Dos Santos Collection, the William Sanford LaSor Collection and the Jewish Theological Seminary Collection.
  • The Holy Spirit Research Center on the fifth floor contains a non-circulating collection of some 12,000 books, 120 periodical titles, pamphlets and newsletters and 8,000 cassette tapes related to the Holy Spirit and the Pentecostal/charismatic movement. It is one of the largest and most comprehensive collections of its kind in the world. More information is available at library.oru.edu/special_collections/holy_spirit_research_center.
  • The Archives, containing historical materials related to Oral Roberts University, are located in a temperature-controlled area on the first floor of the BRC.
  • A validated Eagle Card (ORU student ID) is required to check out library materials.
  • Renewal reminders are emailed before items are due. Library materials not on hold can be renewed before the due date online, by phone or email. DVDs may not be renewed.
  • Check-out periods for reserve items vary from one hour to four days. Reserves may not be renewed.
  • Fines are assessed for materials returned late, beginning as soon as an item is overdue. Overdue notices are sent after seven days have elapsed. Fines are $.20 cents a day per item for main collection books, $.60 cents per hour for hourly reserve items, $1.00 per day for daily reserve items and for DVDs. The computer system does not allow students to check out new materials until overdue materials are returned and fines are paid.
  • Lost books and materials are charged to the student who checks out the material. Borrowers are cautioned against checking out materials for others. There is a minimum replacement fee for lost materials, unless the item costs more (some may cost as much as $200), plus a nonrefundable $10 service fee for processing replacement materials.
  • A $2.00 fee is assessed for each ILL request. In the case of books, a fee for return postage is also charged. Some lending libraries may require additional fees. Fees are due at time of pick up at the Circulation/Reserve Desk.

Library Hours

Monday-Thursday—7:30 a.m. to 10:30 p.m.
Friday—7:30 a.m. to 6:30 p.m.
Saturday—12:00 p.m. to 10:30 p.m.
Sunday—3:00 p.m. to 10:30 p.m.

Library Information
Commons (LINC) Hours

Monday–Thursday—8:30 a.m. to 10:15 p.m.
Friday—8:30 a.m. to 5:15 p.m.
Saturday—12:00 p.m. to 10:15 p.m.
Sunday—3:00p.m. to 10:15 p.m.